If you don't have access to your VIP token, contact your internal help desk or support team. How do I remove the 2-factor (2FA) SMS, Voice, email, or VIP credential linked to my account?
Have your VIP jurisdiction hash and Site ID ready. If you are the VIP Administrator for your organization and need assistance, contact VIP Support. What do I do?Ĭontact your organization's help desk or IT support to help register, reset, login, activate, replace, reinstall, delete, or unlock your credential, username, or password.
Frequently Asked Questions Where can I get a VIP Credential ID or token?įrom a computer, visit the Symantec VIP download page.įrom a mobile device, download the app from the Google Play Store (Android) or the Apple App Store (iOS/iPadOS) I can't log in with my VIP credential.
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